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IN DEPTH
Bank Of Alexandria Sold To Highest Bidder Call Hawkers Cut Into Payphone Revenues
Government Re-examines Health Insurance NDP Touts Job Creation Results
Tuk Tuks Pound On City Gates

BY AMENA BAKR

The government’s health-care plan has always left a sour aftertaste. Subsidized health care introduced in the 1950s has become synonymous with long lines, surly nurses and overworked doctors that treat patients like plush toys on an assembly line. A quick stitch here and a prescription, then off to the next patient.

Fatigued and underpaid, Egyptian doctors at public hospitals and health clinics examine an average of 17 patients an hour. The sick often expire before receiving treatment; malpractices occur at an alarming rate.

Even by its own diagnosis, the Ministry of Health has found that its health insurance system – which covers over half the population – is a failure. A survey it conducted last year indicated that the majority of “patients show significant dissatisfaction with the services offered,” explains ministry spokesman Abdel Rahman Shahin. “The current system has a lot of failures and is no longer appropriate for both the size of our population and the advancements in medical care that have taken place.”

Over 36 million Egyptians receive state health care, while 21 million have opted for private health care and 15 million – about 20 percent of the population – have no health coverage at all.

The government plans to roll out a universal health-care system that would cover the entire population by 2010, as promised by President Hosni Mubarak during last year’s election campaign. But to do so, it will need to figure out how to pay the additional coverage for 15 million people, many of whom live below the poverty line and are unable to afford health insurance at any cost.

Under the new scheme, the Ministry of Health will provide free health care to those who currently have neither state nor private health care due to financial constraints. “Egypt is a developing country and not all people will be able to pay for health insurance,” says Shahin, “but determining who is really in need of this free service is difficult.”

State health-care subscribers currently pay a monthly fee that is calculated based on the individual’s salary, with the average payment ranging from LE 5 to LE 8 per month. The system generates about LE 2.2 billion per year – a LE 600 million shortfall that is covered by the Ministry of Health.

The new system will strain resources even further, requiring an estimated LE 20 billion per year to finance, according to Shahin. “At this point it is crucial for us to find ways to increase the amount of money coming in so that this new system could be applicable,” he says.

Making matters more complicated, the government has promised that it will not increase the subscription fees of those already receiving state health care. Instead, it hopes to woo private health-care subscribers, mostly people working in the private sector and in higher income brackets, by offering comparable services at a lower price. If all goes as planned, the Ministry of Health expects to generate LE 8 billion from corporate clients and individual subscribers. The Ministry of Finance has pledged to pitch in another LE 8 billion, but that still leaves it LE 4 billion short.

To bridge this gap, the ministry has been forced to think outside the box, says Shahin. Yet its first target – smokers and drinkers – seems all too obvious. The government recently introduced a bill to parliament that would raise taxes on cigarettes and alcoholic beverages by 10 percent. If passed, the new tax is expected to generate an additional LE 1 billion per year to be used for funding the universal health-care system.

Shahin says it only makes sense that smokers and drinkers should carry the financial burden of the new system. “People who smoke or drink are more likely to get lung and liver problems, so by using this system they would be indirectly paying for their future treatment,” he explains.

Meanwhile, the Ministry of Health is planning to cut costs by tightening control on the medicine given to hospitals and clinics. “There is a lot of waste in terms of medication as doctors here in Egypt like to write a long list of prescriptions for their patients, when only one medicine would be necessary,” says Shahin. And as Egyptians receive all medicine in prepackaged boxes or tablet sheets, the quantity of medicine in these packages often exceeds the amount needed for the treatment, which means a lot of subsidized medicine goes to waste.”

The plan, explains Shahin, is to introduce a prescription system whereby patients receive the precise number of pills or tablets they require for treatment. “We will try to adopt the American system of giving the patient the exact number of pills [they have been prescribed] in a labeled plastic container,” he says.

By doing so, and by urging doctors to be more economical in writing prescriptions, the ministry hopes to save about 50 percent of the LE 7 billion that is used to subsidize medications.

But will Egyptians accept their medicine in little plastic bottles? Shahin admits it could be an uphill battle. “If we start giving out medicine without a box people will think that it’s of lower quality.” He says. “So we need to change the culture [before we can] introduce such a system.”

While the success of the government’s health plan rests on its ability to draw people away from private health care, service providers that Business Monthly spoke to say it will be a tough sell. “I don’t think the government will be able to cover 100 percent of the population in such a short time and maintain a good level of quality,” said a branch manager from Pharaonic American Life Insurance Co. (Alico), speaking under condition of anonymity. He added that the government will not only face financial difficulties in implementing universal health insurance, it will also face resistance from citizens skeptical about its ability to provide high-quality services.

Alico, one of Egypt’s largest private health insurers, has expanded quickly by offering an alternative to public health care. Operating as a health maintenance organization (HMO), Alico provides comprehensive health plans to over 3,000 client companies. Staff of these companies are eligible to receive free treatment from seven of the nation’s “top hospitals” for all approved procedures. The plan also covers 80 percent of the cost of treatment at other hospitals or private clinics.

But, certainly in comparison to public health care, it can be expensive. Alico’s corporate premiums are based on the age and occupation of each employee registered by the client under the plan. A 50-year-old administrative assistant, for instance, would cost around LE 2,000 per year to insure, one branch manager told Business Monthly.

Cairo-based MEDMARK Health & Life, an adviser for UK-based health care provider British United Provident Association (BUPA), is even more expensive, but also boasts more flexibility than “directional treatment systems” such as HMOs. “HMO systems basically require the patient to go to the company’s doctor and the doctor would then refer him to a specialist in the field of treatment required,” says Karim Ramadan, marketing manager at MEDMARK Health & Life. By restricting the client’s employees to using only certified hospitals and clinics, the HMO is able to save the employer money.

Following a slightly different track, in 2005 MEDMARK introduced a corporate health scheme called Horizon Private Medical Insurance (PMI), which allows the client’s employees to receive free treatment anywhere within Egypt, with the costs fully covered by the client. “The PMI scheme, starting from LE 200 per month for personal coverage, is roughly 10 to 30 percent higher than HMO schemes because it offers a wider range of options and more generous coverage,” Ramadan explains.

Shahin says the government’s universal health-care scheme will give patients unrestricted access to all public health facilities, as well as the option for subsidized treatment in ministry-approved private hospitals and clinics. “I think this will create competition between the private sector and public sector,” he says.

Ramadan, however, believes it will take years before the government is able to compete with private HMO systems. “It’s true that there is a lot of progress being made, but due to overpopulation and limited funding the government has to spread its resources really thin, which will effect the quality of service and will exclude a large segment of the market,” he argues.

To reach the entire population, the Ministry of Health is faced with the challenge of increasing the numbers of public clinics and hospitals. “Right now, we have about 600 clinics and 40 hospitals that health-insured patients can go to, but the problem is that they are mostly located in Cairo and Alexandria,” says Shahin. “Some people in small villages in Upper Egypt must travel for at least two hours to find a hospital.”

While the government claims it will double the number of public health facilities over the coming year, Ramadan believes even if it succeeds, there will always be room for private health insurance. “I think that having good public health care has no relation to whether a nation is developing or developed. In the UK, [for example], BUPA managed to flourish because people were fed up with waiting in lines to be treated via the [British government’s] National Health Service,” he says.

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